What makes after-sale service distinct in the case of a modular home? The presence of mutual obligation among all parties. The manufacturer’s reputation often lies on the edges, based on how many service queries they attend year to year. If you are a reputed manufacturer, you would want to make the perfect small modular home requiring little to no attention in the immediate future. The same goes for buyers too whose prompt action often lessens the burden among other parties involved.
Explaining Immediate Warranty
Modular home owners expect a certain level of build quality once the foundations are laid on a property. Though manufacturers inspect all parts before shipment, the parts can be subject to damage in transit. You don’t want to do all the hard work on a factory and then spoil it all with accusations from the buyer, do you? Manufacturers document complaints on a white paper so they can instantly inform the dealer and GC of warranty matters to avoid confusion.
Warranty Service during Fastening Work
If a buyer notices any improper finishing touches during the fastening work on their modular home, they have the full freedom to inform the general contractor. The obligation to perform warranty service lies with the manufacturer, so the GC should immediately inform them. Not only that, the GC should also explain the do’s and don’ts of maintaining a small modular home, to avoid the need for further service.
After Sales Service Warranty Concept
The homeowners perhaps have the bigger role to play if a long-driven after sales service is to be avoided. Even minor issues can pop-up in the future, so the homeowners must claim warranty the moment they spot an issue. At times, one problem leads to another such as a water leakage, which spreads to the floor and damages the same making it necessary for further repairs. Small modular homes are well built as per the wishes of the buyer, but that doesn’t mean they are unbreakable.
Once the warranty period is over, it’s a good idea to step up your maintenance. You should take proper care of your gutters and downspouts, and other vital parts of your small modular home. As they say, prevention is better than care, and that applies to every type of modular home.